Refund Policy

Our Refund Policy

At magicchat.ai, we are committed to providing you with exceptional AI-powered chatbot solutions. We stand behind the quality of our services and want you to be completely satisfied with your purchase.

30-Day Money-Back Guarantee

We offer a comprehensive 30-day money-back guarantee for all subscription plans and one-time purchases. If you're not satisfied with magicchat.ai for any reason, you can request a full refund within 30 calendar days of your initial purchase.

How to Request a Refund

To request a refund, please follow these simple steps:

• Contact our support team at support@magicchat.ai
• Include your order ID or the email address associated with your account
• Briefly explain the reason for your refund request (this helps us improve our service)
• We'll process your refund within 5-7 business days

Refund Processing

Once approved, refunds will be processed using the original payment method. Please note that it may take 5-10 business days for the refund to appear in your account, depending on your payment provider's policies.

What's Covered

• All subscription plans (monthly, annual)
• One-time purchases and add-ons
• Unused credits or tokens

Exceptions

Our refund policy does not apply to:

• Requests made after the 30-day period
• Custom development services
• Accounts that have violated our Terms of Service

Questions?

If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to contact us at support@magicchat.ai. Our support team is here to help!

This refund policy is part of our commitment to customer satisfaction and may be updated from time to time. Any changes will be posted on this page with an updated revision date.